Describe what you do day to day?
As the HR Manager, I oversee all aspects of the HR functions. I advise/support managers and pragmatically work through issues to support them to make decisions aligned with BHA’s values alongside HR legislation. We plan ahead and make sure we have structures in place to support staff going forward and ensure that we modernise our HR processes within current industry trends. I update HR policies, ensuring that they are up to date with legislative changes, and making sure that policies are adhered to fairly and consistently across BHA. I manage all aspects of HR projects such as change management, TUPE, recruitment, employment law, training and development. Staff well-being is one of our top priorities for us and I ensure I provide information to our colleagues, and I coach/support colleagues to manage well-being effectively with current best practices. The role incorporates all aspects of HR; some payroll; employment contracts; Training; HR monitoring data, benchmarking; quality checks; ISO; H&S.
Greatest achievements?
I’m proud of the implementation of the self-service HR system which was implemented during lockdown. We moved from a predominantly paper-based system to a more efficient IT system. This increased efficiency for all departments as well as giving a positive environmental impact by going paperless. Indeed, how we coped during lockdown was notable for our ability to adapt to new systems when we were all working from home.
Challenges?
As a charity, we have limited funding which creates challenges in us delivering our services. Our workforce is mainly made up of fixed-term P/T roles which is also challenging in relation to recruitment but on the positive, we can offer colleagues flexible way of working. We try to do a lot of staff engagement and take on board feedback in improving our work practices.
Coming up?
I’m hoping to implement an applicant tracking system for recruitment, as well as digitising the Right to Work and DBS referencing to improve efficiency in our recruitment as we operate from different localities. We are hoping to have one account centrally to be able to perform employment checks remotely, which will be much more progressive.